Question 1

How is Quiply different from Intercom or Drift?

Accepted Answer

Those tools are built for SaaS companies with dedicated sales teams and start at $74/mo per seat. Quiply is purpose-built for small businesses — plumbers, dentists, landscapers, remodelers. You get warm lead detection, real-time intent scoring, and agent takeover at a fraction of the cost.

Question 2

How does the bot learn about my business?

Accepted Answer

Enter your website URL and Quiply reads every page automatically — services, pricing, FAQs, everything. You can also upload PDFs like menus, catalogs, or service agreements. The bot only answers from your content. It never makes things up.

Question 3

What is a warm lead exactly?

Accepted Answer

Quiply scores every conversation in real time based on buying signals — pricing questions, scheduling requests, urgency language. When someone crosses your threshold (you set it, default is 75 out of 100), you get an instant alert and can jump into the chat yourself.

Question 4

Do I need a developer to set this up?

Accepted Answer

No. Enter your URL, name your bot, pick a tone, and copy one script tag onto your site. The whole process takes under 5 minutes. Works with WordPress, Shopify, Squarespace, Wix, Webflow, or any HTML site.

Question 5

Can my team use Quiply together?

Accepted Answer

Yes. Invite team members with role-based access — Admins manage billing and settings, Members handle leads and conversations. The Starter plan includes 3 seats, Pro includes 10, and Enterprise is unlimited.

Question 6

What if I want to try it first?

Accepted Answer

The Free plan is free forever — no credit card, no time limit, no catch. Paid plans include a 14-day free trial so you can see warm lead alerts in action before you commit to anything.

Question 7

Is my business data safe?

Accepted Answer

Yes. All data is encrypted in transit and at rest. We never sell your data or use it to train models for other customers. Your business information stays yours.

Question 8

Can I cancel anytime?

Accepted Answer

Yes. No contracts, no cancellation fees. You can downgrade to the Free plan or cancel entirely from your settings page. Your data stays available for 30 days after cancellation.

Question 9

What if the bot says something wrong?

Accepted Answer

Quiply only answers from your content — it doesn't pull from the internet or guess. If a visitor asks something not covered by your site or documents, the bot says it doesn't know and offers to connect them with you directly.